When you hit connection issues, unstable speed, or anything hard to reproduce, rich diagnostics help us troubleshoot much faster.
Recommended (best): use the in-app ticket / feedback flow. In recent builds you can attach profiles, network diagnostics, speed-test results, and detailed logs right inside the ticket so support can triage quickly.
Can't find the ticket entry? Open Help → About (or the equivalent section in your client) — you'll usually find shortcuts to logs and network diagnostics there; export or capture what you can, then reach out through whichever channel you prefer.
Tips: try to reproduce once before sending, note time, network type (cellular vs Wi‑Fi, rough region), and your app version; it speeds things up.
