Privacy Policy

1. Our commitment: privacy first, minimal data collection

5UF VPN is committed to providing an internet experience with no record of what you access, no tracking of your browsing, and no interference.

We adhere to common industry practices for VPN services:

• No logging of browsing history, DNS queries, connection contents, or communication data
• No behavior profiling or data analysis
• No sale, sharing, or misuse of user data

2. What we collect (minimal required data)

We only collect two essential pieces of information at registration:

• Username — for account identification
• Email address — for service notifications and password recovery

We do not actively collect or store personally identifiable information such as real name, physical address, or phone number.

3. What we record during usage

We do not record:

• Websites you visit
• DNS queries
• Content of traffic or packet data

We record aggregate bandwidth usage per account to help manage system resources; connection IP logging is described below.

Regarding IP addresses

• To prevent abuse and keep the service secure, we now log IP addresses by default for all connections, regardless of protocol.
• These logs are automatically deleted within 40 days; backups retain only the most recent 7 days.

4. Payment and billing information

Payments are processed by third parties; we do not access, log, or store full card numbers, CVV, or billing address. For Alipay, WeChat Pay, and similar methods, we only learn whether a transaction succeeded and cannot see your payment-platform account. In-app purchases are handled by Apple/Google; we receive only necessary metadata such as subscription status. See the Terms of Service for billing and renewal details.

5. Legal cooperation policy

We comply with the law, but only within strict limits:

• We only cooperate with formal court-issued orders, not administrative or police requests that are not judicial in nature (as described here)
• We will not cooperate with authorities from: China, Iran, Russia, North Korea
• For all other countries and regions, if a formal court order requires judicial cooperation, we will still only disclose the user information we actually hold. Our systems currently store: username, registration time, email address, and password (stored in encrypted/hashed form); account-level usage volume and timing statistics; and connection IP addresses (used for traffic statistics and abuse prevention, automatically deleted within 40 days). We do not log the websites you visit, your DNS queries, or the content you transmit, so we cannot provide such information.

6. Compliance with Singapore PDPA

As a company registered in Singapore, we fully comply with the Personal Data Protection Act (PDPA):

• We collect only the minimal data necessary for service delivery
• Users may request access, correction, or deletion of their data
• All data is stored in data centers that comply with PDPA standards

7. Compliance with EU GDPR

We are fully compliant with the General Data Protection Regulation (GDPR):

• All user data is encrypted in storage
• We do not use automated profiling or AI-based decision-making
• Users can request account/data deletion at any time
• We do not sell, transfer, or share user data with any third party

8. Technical security

• We use industry-standard encryption such as AES-256 and TLS 1.3
• Our VPN technology is built on the open-source Xray family of protocols; implementations are public and benefit from ongoing review and security discussion in the open-source community, so our technical approach remains transparent
• We continually improve infrastructure and access controls to reduce unauthorized access risk

9. Contact us

Customer support email: 5ufkefu@gmail.com

Official website: www.5ufvpn.com

Please contact us for requests related to data access, correction, or deletion.